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MERCI Clinic

New patients start here

Getting health care at MERCI Clinic is as easy as 1, 2, 3. Call to set up an appointment with one of our friendly Patient Access Coordinators.

MERCI is likely a fit if…

  1. You do not have healthcare insurance (medical and/or dental)

    We care for adults who have no medical or dental insurance, whether you lost coverage, are between jobs, or never had it.

  2. Your household income is within our guideline

    Our guideline reaches up to three times the federal poverty level. Most of our patients work. Take a look at the table below, and if you're close to the line, let us help you check.

  3. You live in North Carolina

    Most of our patients are neighbors from Craven, Jones, and Pamlico counties, but any part of the state counts.

Where the income guideline sits

Find the row for your household size. If your income is at or below the number shown, you're within our guideline.

Just you
$3,990/mo$47,880/year
Household of 2
$5,410/mo$64,920/year
Household of 3
$6,830/mo$81,960/year
Household of 4
$8,250/mo$99,000/year
Household of 5
$9,670/mo$116,040/year
Household of 6
$11,090/mo$133,080/year

Based on 300% of the 2026 federal poverty guidelines. Close to the line? Call us anyway and we'll walk through it together.

Check in 30 seconds

Answer three quick questions. Your answers never leave your phone.

Do you live in North Carolina?

Your answers stay on your device. Nothing is saved or sent.

Three documents make your first visit easy

Bring these to your enrollment visit and you'll leave with a plan.

  1. Photo ID

    A driver's license, state ID, or passport for each adult applying.

  2. Proof of income

    Recent pay stubs, a benefits letter, or last year's tax return for everyone earning money in your household.

  3. Proof of address

    A utility bill, lease, or piece of official mail showing where you live.

Missing information? Call and talk with a Patient Access Coordinator to set up an appointment to learn more about your situation.

Enrollment is by appointment, five days a week

Patient Access Coordinator sessions are by appointment only, available Monday through Friday. Call to schedule yours.

Find us

1315 Tatum Drive
New Bern, NC 28560
Get directions

Hours

Clinic office
Monday–Friday, 8:30 am–4:30 pm
Patient Access Coordinators
By appointment, Monday–Friday
Pharmacy
Tuesday 8 am–5 pm, Thursday 1–6 pm

Care is by appointment. Call us to get started as a new patient.

A note about timing: once you're set up as a patient, your first appointment may be days away or a few weeks, depending on the season and our volunteer doctors' schedules. Urgent needs are seen first.

Not sure if you're a fit? Call us.

Your health matters — call us. We are here to help. Nobody hangs up without a next step, and if MERCI Clinic is not the right place, we'll point you toward one that is.